Frequently asked questions.
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General
What does Quantum Corp Services do?
We provide B2B lead generation, appointment setting, outbound SDR teams, data research and enrichment, customer support and back-office BPO.
Which regions do you serve?
We deliver programmes across North America, Europe, the Middle East and APAC, with follow-the-sun coverage.
What size of companies do you work with?
Mainly mid-market and enterprise B2B companies, plus well-funded scale-ups.
Engagement
How fast can you launch?
Most programmes are live about 14 days after kickoff.
Is there a minimum contract?
We usually start with a 90-day pilot, then move to a rolling monthly agreement.
Can we scale the team up or down?
Yes. Team size and scope can change month to month.
Do we get a dedicated team?
Yes. Growth and Enterprise plans include dedicated SDRs, a team lead and an account manager.
Data & Security
How do you protect our data?
Role-based access, NDAs, secure devices and documented data-handling procedures. See our Trust Center.
Is your outreach compliant?
Our processes are designed around GDPR, CAN-SPAM, CASL and TCPA requirements, including opt-outs and suppression lists.
Do you work inside our CRM?
Yes: HubSpot, Salesforce, Dynamics 365, Pipedrive, Zoho and others.
Reporting & Results
What reporting do we receive?
Weekly KPI reports, a shared live dashboard and a monthly strategy review.
Do you guarantee results?
We commit to activity and quality SLAs and agree outcome targets during the pilot.
Who is our main point of contact?
A dedicated account manager, plus an account director on Enterprise plans.
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